For details on our Rental Policies, read on…
TRIP PLANNING is an exciting part of your upcoming travel adventure, so don’t be shy with questions about things to do, how to get around, etc.
Availability and rates are subject to change. Reservations are only confirmed upon receipt of payment. Emails and enquiries do not constitute tentative reservations nor a commitment to hold dates for the enquirer.
A Booking Deposit and acceptance of our Rental Agreement secure your reservation. If you are ready to Book Now, you may do so, and pay your deposit by credit card via Stripe.com. Should you prefer to pay through WorldPay, using PayPal or with a bank transfer, you may arrange to do so by submitting an Enquiry.
The Booking Deposit is 30% of the total rental amount.
The remaining amount (70%) is due 60 days prior to check-in. Reservations made within 60 days of arrival are due in full at booking.
Standard check-in is 4pm, check-out is 10am. Non-standard check-in and check-out times must be pre-approved in writing prior to arrival. Fortunately, we can often be flexible about this if (a) you coordinate non-standard times with us well in advance of your arrival and (b) there are no other guests leaving/entering on your arrival/departure dates.
If we do not receive your Final Payment at least 60 days prior to your arrival, your reservation will be cancelled.
Guests are responsible for damages exceeding normal wear and tear. A refundable damage deposit is due in cash at check-in. The deposit is €100, or the equivalent amount in your home currency.
As of January 2017, and more than 1700 guests, we have only withheld two (2) damage deposits. (Both deposits were graciously offered by the guests when they called to report what happened.)
See Rental Agreement for full details.
- Travel Insurance: Please purchase travel insurance for protection against emergency change-of-plans. All cancellations are unplanned and, usually, for traumatic reasons; however, we can not provide insurance for those who opt to not purchase it themselves.
- Cancellation by Us: Once your booking is confirmed, we will not accept any other offers — no matter how financially attractive — for your chosen dates. Barring a major outage or act of God, your reservation is guaranteed.
- Cancellation by Guest: Upon receipt of emailed notice from you, we will cancel your reservation and, within 48 hours, email an invoice reflecting all payments received. You can then deliver this invoice to your Travel Insurance provider.
- Cancellation Refund: The amount of refund depends upon the terms and conditions of your Travel Insurance company; they will be responsible for any reimbursement of payments.
You will forfeit your entire damage deposit for allowing anyone to smoke anywhere on the premises, including the terraces. Per the Rental Agreement, we also have the right to immediately terminate your occupancy with no refund of monies received. Tar and feathers are not out of the question. (Those of us who are allergic to smoke thank you for your understanding.)